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Reviews

Whether it’s air conditioning, heating or plumbing, your satisfaction is our primary goal. That’s why your feedback means so much to us. Please take a look at some recent reviews our customers have written about their experiences with Weather Master.

Betty Jean S. on 02/16/20
Tom helped me by explaining what a weekend or late hours call entailed. I was very anxious about the faucet being broken but after his explanation what I could do to get correct help we succeeded in getting my sink back in working order. He did quality work, he kep...
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Tom helped me by explaining what a weekend or late hours call entailed. I was very anxious about the faucet being broken but after his explanation what I could do to get correct help we succeeded in getting my sink back in working order. He did quality work, he kept his word on date and time he would contact me. I love talking with him and am pleased with the results. Thank
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Stephen w. on 02/14/20
Brandon was awesome! Answered all my questions and very thorough on the work.

Anisa S. on 02/13/20
Brandon was efficient, knowledgeable, clean and thorough. He was very kind and answered all my questions. I would request him again. I am very appreciative of his hard work.

Oakley Dean B. on 02/12/20
Had my annual service done on my HVAC unit today, the tech "Andrew" was very professional and proficient. Thanks for the great job. Dean

Susan on 01/17/20
Bobby H did an HVAC service and he was outstanding. Job 308803. He was very professional and took the time to explain in detail what he found and what he was doing. I would recommend him to anyone needing their HVAC serviced. He was also very honest, which is im...
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Bobby H did an HVAC service and he was outstanding. Job 308803. He was very professional and took the time to explain in detail what he found and what he was doing. I would recommend him to anyone needing their HVAC serviced. He was also very honest, which is important when you are spending money on your HVAC. I am looking at Weathermaster to take over services on my tankless hot water heater due to Bobby informing me they also maintain tankless water heaters. He was a great representative for Weathermaster.
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Julia R. on 01/14/20
My service technician, Tom O., guided me through a plumbing emergency on a Sunday afternoon, helped get me on his schedule Monday morning, and was extremely knowledgeable in helping me choose the most affordable and efficient options for repairing old plumbing and ...
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My service technician, Tom O., guided me through a plumbing emergency on a Sunday afternoon, helped get me on his schedule Monday morning, and was extremely knowledgeable in helping me choose the most affordable and efficient options for repairing old plumbing and to replace my water heater. He went above and beyond to make sure my DYI kitchen remodel got back on track, and even gave me several great suggestions, which ended up saving me time and money!
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James M. on 01/09/20
Brandon did a very thorough review of our entire water system and explained in detail what was needed. His friendliness, timeliness, and technical expertise were outstanding.

Sandy F. on 01/07/20
Brandon was great to work with today. He was right on the money of what the issue was with my hot water heater and fixed it in a timely manner. Brandon kept me in the loop so I knew what was happening. Price was better then I expected. I would choose Weather Master...
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Brandon was great to work with today. He was right on the money of what the issue was with my hot water heater and fixed it in a timely manner. Brandon kept me in the loop so I knew what was happening. Price was better then I expected. I would choose Weather Master for future work. Thanks Brandon and Weather Master Heating and A/C.
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Erik S. on 01/06/20
no comment

Andrea D. on 01/05/20
The Field Technician today Brandon M. very informational with his knowledge and my toilet problems. Brandon layout several ways for the service I needed today. Brandon let me aware somethings to look out for with my plumbing in my home. Very helpful.. He answers a...
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The Field Technician today Brandon M. very informational with his knowledge and my toilet problems. Brandon layout several ways for the service I needed today. Brandon let me aware somethings to look out for with my plumbing in my home. Very helpful.. He answers all my questions with plumbing, AC, Heating with the company. I would like have Brandon for future works. Very nice comments about my home and neighborhood. Thanks Weather Master
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Nelson L. on 12/17/19
no comment

Richard V. on 12/12/19
Brendon was excellent!

Andrew C. on 12/10/19
The Town of Cary is replacing an aging water main in my neighborhood, which is great. (So long asbestos pipe!) However, the new tap meant that a fair amount of sediment made its way into my house, clogging a number of fixtures. Brandon was able to help confirm the ...
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The Town of Cary is replacing an aging water main in my neighborhood, which is great. (So long asbestos pipe!) However, the new tap meant that a fair amount of sediment made its way into my house, clogging a number of fixtures. Brandon was able to help confirm the issue and clear a number of clogged fixtures. He was timely, courteous, friendly, and thorough. I'm not a fan of the $99 trip fee, but Brandon's service made it worth the cost.
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Chris P. on 12/09/19
Brandon provided great customer service. Great quality of work

Keith R. on 10/19/19
I recently had a plumbing problem; no water came out of the faucets and spigots. This was late evening, and fortunately after about an hour, the water came back. I called WeatherMaster (we have the Maintenance plan), and about an hour later, Tom Ouimet returned m...
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I recently had a plumbing problem; no water came out of the faucets and spigots. This was late evening, and fortunately after about an hour, the water came back. I called WeatherMaster (we have the Maintenance plan), and about an hour later, Tom Ouimet returned my call. Tom is the Head Technician at Weather Master. I explained what had happened, and that fortunately the water had come back on, but we still would like to have it looked at to diagnose the problem. Tom said that since we had water at that time, why didn’t he come in the morning, so we agreed to meet at the house at 7 AM.Tom got here at 7 the next morning as scheduled, and I showed him where the well was outside and the water tank was under the house. At this time, the water was still working as it should, so it was an intermittent problem, and I knew would be harder to diagnose. Tom checked the water tank and pressure, and everything he could under the house, and all seemed to be working under the house as it should.That only left the water pump, which was at the bottom of a 150 ft submersible well. The pump had been replaced 21 years ago, and so I knew it was on borrowed time. 21 years ago, the price of the pump and installation was about $2,000. So, I asked Tom to give me an estimate on how much it would cost to install a new pump, expecting it to be a minimum of $3,000 now. Much to my surprise, the estimate was only a couple hundred dollars higher than it was from when it was replaced 21 years ago, and Tom said he would replace a couple of extra accessories in the water system for no charge, which I know would cost a few hundred dollars apiece if we had to replace separately on a service call. When he said that, I told him to go ahead and replace the pump. I was very pleased with the cost estimate.Tom had stopped by my house early that morning, and I knew he had another call to go to after he left my house. As far as scheduling when the actual work would be done, since the pump apparently just started to fail and it was an intermittent problem, I figured that as long as we could get the pump replaced sometime in the next week, we’d be doing okay. But Tom rearranged his schedule and arranged to have a coworker come help him install the pump (we have a wellhouse built over the pump for decoration purposes, which make the pump harder to replace due to space restrictions) that day. So, the two of them replaced the pump that afternoon.I am so appreciate of Weather Master and especially Tom Ouiemet for their quick response, for working us in so quickly on a major job, and especially for a very competitive price. The bill was exactly as he said. I had been worried that when the pump did eventually fail, we’d be without water for a while before it could be repaired, and would be very inconvenient. As it was, the water was only out while the pump was being replaced, which was negligible. The entire problem was resolved in one workday, and at a good price. I am very pleased with Tom and WeatherMaster, and would strongly recommend them to anyone who needs their services.
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Benjamin C. on 10/14/19
Brandon provided quality and friendly service!

ANTHONY R J. on 08/19/19
Sat Morning Emerson L. and Marco G. the installation guys showed up promptly and explained everything as they went about their way. The worked steadily and ensured that they did not leave a mess. They made sure that the smoke/carbon monoxide detectors where place...
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Sat Morning Emerson L. and Marco G. the installation guys showed up promptly and explained everything as they went about their way. The worked steadily and ensured that they did not leave a mess. They made sure that the smoke/carbon monoxide detectors where place where my wife wanted them. We can finally have cool air flowing upstairs again. Both guys were professionals and I would highly recommend them and Weather Masters.
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D H. on 08/18/19
David Wood did a great job for us. He is very knowledgeable and super helpful.

Carole C. on 08/14/19
When Brandon arrived he explained the list of plumbing issues he would be inspecting, and checked back with me as each one was completed. He noted a drain issue, explained what would be done, and completed the job efficiently. He answered questions thoroughly, and ...
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When Brandon arrived he explained the list of plumbing issues he would be inspecting, and checked back with me as each one was completed. He noted a drain issue, explained what would be done, and completed the job efficiently. He answered questions thoroughly, and offered some helpful suggestions. Brandon did his job well, and was a good communicator with this client.
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Carole C. on 08/14/19
When Brandon arrived he explained the list of plumbing issues he would be inspecting, and checked back with me as each one was completed. He noted a drain issue, explained what would be done, and completed the job efficiently. He answered questions thoroughly, and ...
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When Brandon arrived he explained the list of plumbing issues he would be inspecting, and checked back with me as each one was completed. He noted a drain issue, explained what would be done, and completed the job efficiently. He answered questions thoroughly, and offered some helpful suggestions. Brandon did his job well, and was a good communicator with this client.
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