You need reliable plumbing to keep your home running smoothly! Here are some of the most common questions people ask our plumbers:
1. What type of services do you offer?
We offer a wide range of plumbing services including drain/sewer cleaning, water heater installation, and repair, garbage disposal installation and repair, toilet repair and new installations, pipe repairs (leak detection), and much more!
2. Is Weather Master licensed and insured?
Weather Master holds a Master License for Plumbing and HVAC. We are fastidious in maintaining our certifications through continuing education courses. We also carry general liability insurance in addition to workers’ compensation insurance for our employees.
3. What are the most common plumbing problems you see?
Clogged or slow-running drains are one of the most common plumbing issues we see. We also help customers with leaky pipes, running toilets, and water heater repairs and replacements.
4. Do I need to clean my drains before calling a plumber?
No – there isn’t any need to clean your drains before calling us as we can handle almost any clog or problem without needing additional prep work from you! We also warn against pretreating the clog with any chemicals as they are both potentially harmful to you and our technicians when they work toward a remedy.
5. How long will it take for a technician to arrive after I call?
We strive to provide same-day service whenever possible; however, if we’re running behind schedule due to unforeseen circumstances we’ll always keep you informed regarding the status of your appointment so that there aren’t any surprises!
6. Do you guarantee your work?
Yes – all plumbing services provided by Weather Master are backed by a 100% satisfaction guarantee, so if you ever have an issue with the quality of our workmanship, just give us a call and we will come out to make sure that everything is taken care of properly!
7. When should I replace my water heater?
The life expectancy for water heaters varies greatly depending on usage patterns; however, most conventional tank models typically last between 8-12 years with proper maintenance over their lifespan while tankless options often exceed 15 years before needing replacement.
8. How long will the repairs take?
The estimated completion time for each repair job varies significantly depending on the complexity of the task. On average “common” plumbing repairs may take 4-6 hours to complete. In some cases where extensive replacement parts or specialized tools are needed, it might take a bit longer but our technicians always keep you informed regarding their progress so that you won’t be left in the dark!
9. Do I need to purchase additional parts or supplies?
Our technicians will bring the necessary replacement parts and tools with them when they arrive; however, if we need any special materials (such as pipes, fittings, etc.) then we’ll inform you of those costs prior to starting the job so that there are no surprises later.
10. Do you provide emergency services?
Yes, we do! We understand that plumbing problems can be unpredictable and require urgent attention which is why our staff is available 24/7 for unexpected, critical emergency service needs.
When you need plumbing services for your home or business, don’t hesitate to contact us – our experienced team of professional plumbers is ready and waiting to help get the job done quickly and efficiently. Just call (919) 853-7910!