Weather Master Heating and Air, a top local plumbing, heating and air conditioning company would like to help consumers who are considering purchasing a new air conditioning system this summer be sure the contractor they choose is reputable, licensed, and qualified to do the best work.

“A new air conditioning system is long-term investment. Homeowners should do their homework to ensure they’re working with a contractor who knows what they’re doing and will be there before, during, and after the sale to meet all the customer’s needs,” says states Lee Hill, Vice President of Weather Master

Hill goes on to list the things that a homeowner should look for in a contractor:

  • Reputation.  If you don’t know anyone personally who has used the contractor, contact agencies such as the Better Business Bureau and Angie’s List to find out about their service record. When reading the online reviews, remember to look at the ratio of positive reviews vs. negative reviews.  If a large company installs 2,000 air conditioners a year and they get a few bad reviews, they’re most likely an excellent company. Ask for references from past customers and call them.
  • Legal. The contractor should abide by all state and local codes and regulations. They should apply for any necessary permits for you, and carry all necessary licenses and insurance.
  • Professional Affiliations. Reputable contractors will belong to the Air Conditioning Contractors of America (ACCA). Also, technicians should be certified by North American Technician Excellence (NATE). Affiliation with ENERGY STAR is also desirable.
  • Proper training. Technicians should be trained in up-to-the minute laws, methods, technology, and design.
  • Accurate estimate. Their estimate should be near in cost to others, neither extremely high nor extremely low.   An informed homeowner gets at least three estimates and should look out for any contractors with extremely low bids.  You get what you pay for, in this case. Choose the contractor who will do the best work with the best equipment and the best service after the sale.  It’s worth a few extra dollars to ensure you’re working with the best possible contractor.
  • Professional. The estimator should be prompt and courteous.  They should ask questions about each home’s unique situation and each customer’s needs.
  • Complete, binding estimate. Your estimate should be in writing and give the total cost for equipment, installation, and labor costs. It should be itemized.
  • A cooling load calculation should be performed before any estimation of equipment needed and pricing is done. The new equipment’s size should not be determined by the old equipment’s size due to possible previous improper sizing and energy efficiency improvements of the past few years.

Cooling and heating contractors live and die by their service, knowledge, and reputation. “The burden is on the customer to find the company that is the best in their area for cooling,” says Hill.